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Author: Salt Space Coworking

Expat Returning to Australia? Here’s How to Manage Your Mail in Brisbane (2025 Guide)

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Whether you’ve been living overseas for months or years, returning to Brisbane comes with one big logistical headache: where do you receive your mail when you don’t have a permanent home yet?

Many returning expats find themselves in:

  • Airbnb accommodation
  • Short-term rentals
  • Hotels and serviced apartments
  • Staying with family or friends
  • Waiting for their long-term lease to start

None of these options reliably accept letters, parcels, or sensitive documents.

This guide explains how to receive mail safely using a PO Box alternative Brisbane designed specifically for people transitioning back to Australia.

Just arrived back in Australia?

Get a secure private mailing address Brisbane that accepts letters + courier parcels.

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Why Returning Expats Struggle With Mail

You may need to receive:

  • bank cards and PIN letters
  • tax documents
  • Medicare or MyGov correspondence
  • ATO notices
  • driver licence updates
  • insurance documents
  • medication deliveries
  • Amazon or courier parcels
  • legal and identity-related mail

Without a stable Australian address, you risk missing important deadlines or having sensitive items lost.

Your old Australian address is no longer safe

Many expats still have mail going to:

  • a rented-out property they no longer live in,
  • a previous sharehouse,
  • their parents’ address (not ideal for privacy),
  • a property now occupied by tenants.

Mail ends up being returned, opened by others accidentally, or lost entirely.

Does Australia Post Redirection Help?

Australia Post redirection is useful only if you still have access to your old Australian address.

It does not help most returning expats because:

  • you can’t redirect international mail into Australia,
  • you need identity documents tied to an Australian address,
  • you may not have access to your previous address,
  • Australian PO Boxes cannot accept courier parcels.

This is why most expats use a private mailing address Brisbane when returning.

Your Options When Returning to Australia

You realistically have four options:

Option 1 — Ask family or friends

Convenient, but not ideal for privacy — and they may forget to notify you.

Option 2 — Use your workplace

Many workplaces reject personal parcels, especially DHL / Amazon.

Option 3 — Get a PO Box

Works for letters but not for courier parcels such as DHL, FedEx, Amazon and CouriersPlease.

Option 4 — Use a private mailing address Brisbane (best option)

Accepts letters + every courier parcel. Includes scanning and forwarding. Ideal for returning expats.

Why Salt Space Is the Best Mail Solution for Returning Expats

Salt Space in New Farm provides a real Brisbane street address for your personal mail — perfect for people transitioning back to Australia.

You get:

  • Courier parcel acceptance (DHL, FedEx, Amazon, Australia Post, StarTrack, CouriersPlease)
  • Email notifications with a photo of what arrived
  • Scan-to-email for urgent items
  • Mail forwarding Brisbane to your new home once settled
  • Secure holding while you travel or arrange accommodation
  • A New Farm mailing address close to Teneriffe, Newstead and Fortitude Valley

It’s a flexible, modern PO Box alternative Brisbane for people in transition.

How It Works (Step-by-Step)

Step 1 — Sign up online from overseas or on arrival

You can set up your address before you land.

Step 2 — Start using your New Farm address immediately

Update banks, ATO, insurance, medical providers, MyGov and more.

Step 3 — We receive all letters + parcels for you

Everything is securely logged and stored.

Step 4 — You receive arrival notifications with photos

Perfect for tracking important items.

Step 5 — Choose how to access items

  • Collect in person
  • Request scanning for urgent documents
  • Request forwarding to your new address or overseas

Step 6 — Keep using the address while you settle in

No rushing — your mail stays safe until your long-term home is sorted.

Who Uses This Service?

Common returning expats include:

  • Australians returning from Europe/Asia/USA
  • FIFO and rotating international workers
  • Digital nomads
  • Professionals working remotely overseas
  • Families relocating back to Brisbane

Many stay in New Farm, Teneriffe, Newstead, Fortitude Valley, Kangaroo Point or other inner-Brisbane suburbs, where short-term rentals cannot accept mail.

Related reading

FAQs for Returning Expats

Can I receive mail in Australia before I have a permanent home?

Yes. A private mailing address Brisbane allows you to receive letters + courier parcels immediately, even if you don’t yet have a long-term residence.

Can I sign up from overseas before returning?

Absolutely. Many returning expats sign up in advance so they can start receiving items as soon as they land.

Do PO Boxes work for expats returning home?

PO Boxes can receive letters, but they cannot accept courier parcels. Most expats need courier acceptance + scanning + forwarding, which requires a street address for mail Brisbane.

Can you forward my mail once I find permanent accommodation?

Yes. Salt Space can forward your mail anywhere in Australia or overseas. Just reply to your notification email.

How to Receive Mail Securely If You Live in a Sharehouse in Brisbane (2025 Guide)

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Living in a sharehouse is fun — until it comes to receiving mail and parcels. Letters get mixed up, parcels go missing, and important documents get opened accidentally.

If you live with rotating housemates, subletters, or short-term renters, protecting your mail privacy becomes even harder.

This guide explains how to keep your mail safe using a PO Box alternative Brisbane that gives you complete control over your letters and parcels.

Sharing a house? Keep your mail private.

Salt Space gives you a secure personal mailing address Brisbane with parcel acceptance & scanning.

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Why Mail Goes Missing in Brisbane Sharehouses

Common reasons include:

  • Housemates accidentally opening letters that look “official”.
  • Mail piling up in a shared hallway.
  • Short-term housemates who don’t check the mailbox.
  • Multiple people with similar names.
  • Deliveries being left outside and stolen.
  • Forgetting to redirect mail when someone moves out.

Sharehouses in suburbs like Fortitude Valley, Newstead, New Farm and Bowen Hills often have mailboxes in public lobbies — making privacy even harder.

Most sharehouse mail problems fall into three categories:

  • Privacy issues — sensitive letters opened by others.
  • Security issues — parcels stolen or left outside.
  • Reliability issues — multiple people responsible for checking mail.

Your Options for Secure Mail in a Sharehouse

You realistically have four choices:

Option 1 — Use a trusted friend or family address

Works temporarily, but not long term. Also not ideal for privacy.

Option 2 — Use your workplace

Many workplaces don’t accept personal parcels, especially DHL, FedEx, Amazon.

Option 3 — Australia Post PO Box

Good for letters, but PO Boxes cannot accept courier parcels.

Option 4 — Private mailing address Brisbane (best solution)

Accepts letters + all courier parcels, and keeps everything private from housemates.

Why Salt Space Is the Best Solution for Sharehouse Residents

Salt Space in New Farm provides a real street address for mail Brisbane — ideal for anyone living in a sharehouse, especially in inner-Brisbane suburbs.

Benefits include:

  • A private, secure mailing address that your housemates never see.
  • Courier parcel acceptance from DHL, FedEx, Amazon, CouriersPlease, AusPost and StarTrack.
  • Email notifications with photo confirmation.
  • Scan-to-email for urgent documents.
  • Mail forwarding Brisbane if you move or travel.
  • Safe collection during staffed hours (Mon–Fri).
  • Located close to New Farm, Teneriffe, Newstead & Fortitude Valley.

This solves every mail privacy issue common in Brisbane sharehouses.

How the Service Works

Step 1 — Sign up online

Your personal mailing address is activated after payment.

Step 2 — Start using your New Farm address

Update banks, MyGov, ATO, medical providers, subscriptions and couriers.

Step 3 — Salt Space receives your letters + parcels

Everything is logged securely and held safely.

Step 4 — You receive email notifications

A photo helps you identify exactly what arrived.

Step 5 — Choose how you want to receive items

  • Collect in person
  • Request scanning
  • Ask for forwarding to your current or next home

Step 6 — Keep your address private from housemates

No one in the sharehouse ever sees your mail again.

Suburbs Where Sharehouse Residents Use This Service

It’s especially popular for houses and apartments in:

  • Fortitude Valley — sharehouses + open lobby mailboxes
  • New Farm — high-density rentals
  • Teneriffe — converted warehouse apartments
  • Newstead — large buildings with parcel theft issues
  • Bowen Hills — younger renters and students

These areas all share one problem: no secure private mail handling. Salt Space fixes that.

Related reading

FAQs — Receiving Mail in a Sharehouse

Can I stop my housemates from seeing my mail?

Yes. The safest way is to use a private mailing address Brisbane where letters and parcels are received off-site in a staffed location.

Can I receive parcels from Amazon, DHL or FedEx?

Yes. Salt Space acts as a courier parcel address Brisbane and accepts deliveries from DHL, FedEx, Amazon, CouriersPlease, StarTrack and Australia Post.

Do PO Boxes work for people in sharehouses?

PO Boxes can receive letters but cannot accept courier parcels. Most sharehouse residents need a street address for mail Brisbane so parcels and letters don’t go missing.

What if I move to another house?

Your mail stays safe. You can continue using the address, or request mail forwarding Brisbane or interstate/overseas forwarding.

Best Way to Receive Mail for Elderly Parents or Someone You Care For — Brisbane Guide 2025

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Caring for elderly parents, family members with medical conditions, or someone who relies on you for daily support often includes an unexpected responsibility: managing their mail.

Letters from MyGov, Centrelink, Medicare, hospitals, banks, legal firms and specialists arrive constantly — and if they’re sent to the wrong place, it can cause stress, missed appointments, and serious administrative issues.

This guide explains the safest and most reliable way to manage mail on someone else’s behalf using a private mailing address Brisbane that works better than a PO Box.

Need a safe, reliable address for someone you care for?

Salt Space provides a secure mailing address Brisbane with parcel acceptance, mail scanning and photo notifications.

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Why Mail Goes Missing for Elderly Parents or Vulnerable People

In Brisbane, many people rely on their children, carers or support workers to manage important documents. But relying on a home address — especially if they live alone or move between care, hospital and home — creates problems:

  • Letters piling up when no one checks the mailbox
  • Missed Medicare / specialist / appointment letters
  • Important legal or financial mail going unnoticed
  • Confidential documents at risk of being lost
  • Hospital stays causing inconsistent access to mail
  • Addresses changing frequently due to moves, downsizing or aged care transitions

You may be the one responsible for organising everything — but without a stable mailing address, it becomes nearly impossible.

Your Options for Managing Someone Else’s Mail in Brisbane

You realistically have four choices:

Option 1 — Redirect their mail to your home

This works short-term, but puts their confidential documents and medical letters into your personal mailbox — which is not ideal.

Option 2 — Australia Post PO Box

Good for letters, but PO Boxes cannot accept courier parcels. Most medical equipment, government parcels and support agency deliveries come via couriers.

Option 3 — Aged care facility address

Not ideal if the person moves, relocates or is hospitalised frequently. Mail can easily get lost or delayed.

Option 4 — Private mailing address Brisbane (best option)

A private mailing address gives a stable, secure location where all letters and parcels are received, scanned and logged — no matter where the person lives.

Why Salt Space Is the Safest Option for Carers & Families

Salt Space provides a real street address for mail Brisbane where everything is handled by trained staff — not a facility mailbox or PO Box.

Benefits include:

  • A single stable address even if someone moves between homes
  • Photo notifications for every item received
  • Scan-to-email for urgent letters and documents
  • All courier parcels accepted (DHL, FedEx, Amazon, Toll, CouriersPlease)
  • Mail forwarding Brisbane if the person moves residences
  • Confidential handling of medical, financial and legal documents
  • Secure storage for up to 1 month
  • Close to New Farm, Teneriffe, Newstead & Fortitude Valley

Families and carers trust Salt Space because we provide human support — something PO Boxes simply can’t offer.

How the Service Works

Step 1 — Sign up online

The mailing address is activated the same day after payment.

Step 2 — Start using the New Farm address

Update MyGov, Medicare, banks, hospitals and specialists.

Step 3 — Salt Space receives all mail & parcels

Items are logged, photographed and securely stored.

Step 4 — You receive notifications

A clear photo helps you identify what has arrived.

Step 5 — Choose how to receive items

  • Collect in person
  • Have items scanned to your email
  • Request forwarding to another home or aged care facility

Step 6 — Continue using the address long-term

Even during relocations, hospital stays or moves, the address stays consistent.

Who Uses This Service?

This service is extremely helpful for:

  • Elderly parents living alone or transitioning to aged care
  • People with medical conditions who receive ongoing appointments and referrals
  • NDIS participants with multiple support coordinators
  • International children managing mail for parents overseas
  • Carers managing legal, medical or government documents
  • People moving frequently between homes or family residences

When consistency matters, a PO Box alternative Brisbane like Salt Space provides peace of mind.

Related reading

FAQs — Managing Mail for Elderly Parents or Someone You Care For

Can I receive mail on behalf of a parent or someone I care for?

Yes. Many carers use a private mailing address Brisbane so they can reliably manage someone’s medical, legal and financial mail.

Can I get mail scanned if it’s urgent?

Yes. Salt Space offers scan-to-email, perfect for urgent hospital or specialist letters.

Do PO Boxes work for carers?

PO Boxes accept letters only — not courier parcels. A street address for mail Brisbane is more reliable.

What if the person moves to aged care?

Nothing changes. Their mail continues to be delivered to the same stable address, and you choose collection, scanning or forwarding.

Mail Scanning Services in Brisbane — Everything You Need To Know (2025 Guide)

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Mail scanning has become one of the most requested services in Brisbane — especially for travellers, people working overseas, expats, carers, digital nomads and anyone who can’t check their mailbox regularly.

If you’re searching for mail scanning Brisbane, this guide explains how it works, why Australia Post doesn’t offer it, and the easiest way to set it up the same day.

Need mail scanned while you’re away?

Salt Space offers a personal mailing address Brisbane with optional mail scanning and courier parcel acceptance.

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What Is Mail Scanning?

Mail scanning is when a professional receives your physical mail, opens it at your request, scans the contents and emails you a digital copy — usually within the same day.

This gives you access to important letters no matter where you are in the world.

  • Government letters (MyGov, ATO, Medicare)
  • Hospital and specialist appointment notices
  • Bank statements and financial documents
  • Legal or court documents
  • Rental paperwork
  • Urgent mail while travelling

It’s the modern alternative to checking a physical mailbox.

Who Needs Mail Scanning in Brisbane?

It’s most popular with people who:

  • Travel frequently
  • Live overseas or interstate
  • Move between homes
  • Live in sharehouses or apartments where mail goes missing
  • Receive legal or sensitive documents
  • Use Airbnb or temporary accommodation
  • Are carers managing mail for elderly parents
  • Work FIFO or hybrid interstate jobs

Mail scanning provides peace of mind — no missed deadlines, no lost letters, no surprises.

Why Australia Post PO Boxes Don’t Offer Mail Scanning

Australia Post PO Boxes only store mail — they don’t open, scan or photograph anything. They also cannot accept courier parcels from DHL, FedEx, Amazon or CouriersPlease.

If you rely on:

  • specialist letters
  • hospital notifications
  • government mail
  • legal documents
  • NDIS support letters

A PO Box won’t notify you unless you physically check it.

This is why people search for a PO Box alternative Brisbane that includes scanning and real-time notifications.

Benefits of Mail Scanning Services

Using a private mailing address Brisbane with scanning gives you:

  • Instant access to important letters
  • Email notifications with photos
  • Secure handling of medical and legal mail
  • Full digital copies of every letter you request
  • A stable address even if you move often
  • Courier parcel acceptance (PO Boxes can’t do this)
  • Forwarding options anywhere in Australia or overseas

It’s the most reliable way to manage mail if you want privacy, consistency and convenience.

Mail Scanning at Salt Space — New Farm, Brisbane

Salt Space offers a real street address for mail Brisbane with secure scanning handled by trained staff.

You receive:

  • Photo notification when mail arrives
  • Scan-to-email (on request)
  • Secure storage for up to 1 month
  • Courier parcel acceptance from DHL, FedEx, Amazon, etc.
  • Mail forwarding Brisbane and interstate/overseas

It’s perfect for anyone who needs reliability that a PO Box doesn’t provide.

How Mail Scanning Works at Salt Space

Step 1 — Set up your personal mailing address

Your address is activated the same day.

Step 2 — Use the address everywhere

Update MyGov, Medicare, banks, and providers.

Step 3 — We receive your mail

You get an email with a photo of what arrived.

Step 4 — Request scanning

Reply to the notification email and we open + scan the item.

Step 5 — Receive your digital copy

Scanned documents are sent securely to your email.

Step 6 — Choose what happens next

Pick up, securely destroy, or request forwarding.

Suburbs Where Mail Scanning Is Most Popular

People in these Brisbane suburbs commonly use mail scanning:

  • New Farm — privacy-focused professionals
  • Teneriffe — warehouse apartments & couriers
  • Newstead — high-rise residents missing deliveries
  • Fortitude Valley — renters and young professionals
  • Kangaroo Point — FIFO workers
  • Brisbane CBD — frequent travellers

These areas experience parcel theft, crowded mailrooms and inconsistent mailbox access — making mail scanning the ideal solution.

Related reading

FAQs — Mail Scanning Services in Brisbane

Does Australia Post offer mail scanning?

No. AusPost does not open or scan mail — only receives it. Mail scanning requires a private mailing address Brisbane.

Can scanned mail be sent securely?

Yes. At Salt Space, scanned documents are emailed directly and handled confidentially.

Can I get parcels scanned?

We scan the paperwork inside letters. Parcel contents cannot be scanned, but we notify you the moment they arrive.

Do PO Boxes accept DHL, FedEx or Amazon parcels?

No. PO Boxes accept letters only. A street address for mail Brisbane is needed for courier parcels.

How to Receive Parcels If You Live in an Apartment and Miss Deliveries (Brisbane Guide 2025)

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If you live in an apartment in Brisbane, you already know how frustrating parcel delivery can be. Missed deliveries, stolen parcels, incorrect “attempted delivery” cards, and lobby mailrooms overflowing with boxes — it’s a daily challenge.

This guide explains how to reliably receive courier parcels using a PO Box alternative Brisbane designed for apartment residents.

Never miss a delivery again.

Salt Space receives your parcels from all couriers — DHL, FedEx, Amazon, Toll, StarTrack, CouriersPlease and Australia Post.

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Why Apartment Delivery Is So Unreliable in Brisbane

Most Brisbane apartment buildings are not designed for secure parcel delivery. The biggest problems include:

  • No concierge or staff to receive parcels
  • Locked building entrances preventing courier access
  • Deliveries left in public lobbies (common theft hotspot)
  • Courier drivers marking “missed delivery” without ever buzzers
  • Overflowing parcel rooms with no tracking
  • No space to store large parcels
  • Airbnb / short-term stays causing mail mix-ups

This is why people search for a reliable parcel collection address Brisbane — something apartments simply can’t provide.

Your Options If You Keep Missing Deliveries

Option 1 — Use a PO Box (letters only)

PO Boxes cannot accept courier parcels from DHL, FedEx, Amazon, Toll, StarTrack or CouriersPlease. This option does not solve missed deliveries.

Option 2 — Redirect parcels to work

Many workplaces do not allow personal parcels — especially high-volume ones.

Option 3 — “Safe drop / ATL” (very risky)

Parcels are often stolen, rained on, or delivered to the wrong address entirely.

Option 4 — Use a private mailing address (best solution)

Perfect for apartment residents: accepts all couriers + all parcel sizes and provides secure holding, notifications and scanning.

Why Salt Space Solves Every Apartment Delivery Problem

Salt Space in New Farm offers a real street address for parcels Brisbane, ideal for anyone living in an apartment.

You get:

  • Courier parcel acceptance from all major couriers
  • Photo notification of every item received
  • Secure storage in a staffed office (Mon–Fri, 8am–5pm)
  • Scan-to-email for letters
  • Email alerts within 24 hours
  • Pickup anytime during staffed hours
  • Mail forwarding Brisbane, interstate or overseas
  • No missing parcels — ever

For apartment residents, it’s the perfect PO Box alternative Brisbane because PO Boxes can’t accept courier deliveries.

How It Works (Step-by-Step)

Step 1 — Sign up online

Your personal mailing + parcel address is activated the same day.

Step 2 — Use your New Farm street address

Add it to Amazon, DHL, FedEx, eBay, Australia Post and other courier accounts.

Step 3 — Couriers deliver to Salt Space

We accept parcels on your behalf and store them securely.

Step 4 — Receive notification

You get an email with a photo of the unopened parcel.

Step 5 — Collect at your convenience

Come anytime during 8am–5pm Mon–Fri.

Step 6 — Need mail scanned?

Reply to your arrival email and we’ll scan letters the same day.

Brisbane Suburbs with the Worst Missed Deliveries

Apartment-heavy suburbs with frequent courier issues include:

  • Newstead — large buildings & inconsistent mailrooms
  • Teneriffe — secure lobbies make courier access difficult
  • New Farm — older apartments with outside mailboxes
  • Fortitude Valley — parcels often left in open lobbies
  • Bowen Hills — high-density buildings & Airbnb mix-ups
  • Brisbane CBD — couriers unable to park or access buildings

These areas use Salt Space frequently as a secure parcel collection address Brisbane.

Related reading

FAQs — Receiving Parcels in Brisbane Apartments

Why do couriers always miss my delivery?

Apartment buildings often have restricted access, no concierge and no safe place to leave parcels, so couriers mark “attempted delivery” without trying.

Do PO Boxes accept courier parcels?

No. PO Boxes only accept letters. Parcels from DHL, FedEx, Amazon and StarTrack require a street address for parcels Brisbane.

Can I use Salt Space if I live in a unit or apartment?

Yes — this service is designed specifically for apartment residents who need secure parcel collection and mail holding.

What if I’m not home for several weeks?

Your parcels will be held securely at Salt Space, with the option for forwarding or scanning for letters.

Virtual Office for NDIS Providers: How to Pass Google’s Video Verification Without Using Your Home Address

If you’re an NDIS provider or mobile service-based business, you can use a virtual office at Salt Space in New Farm to keep your home address private, receive mail and show Google exactly what it needs in the video verification process.

Why NDIS providers don’t want to use their home address

If you run an NDIS business, you probably visit participants in their homes, in the community or online, and work from home between visits. But your business still needs:

  • An address on invoices and service agreements
  • An address for ASIC/ABN and compliance records
  • A reliable place to receive mail from the ATO, banks, insurers and the NDIS Commission
  • A way to appear when people search for you on Google or ask AI tools for local NDIS providers

Using your private home address for all of that can feel uncomfortable – especially if you have children at home, you’re renting, or you simply don’t want participants, support workers or referrers knowing where you live.

A virtual office in New Farm solves this by giving your NDIS business a professional, central Brisbane street address, while you keep working flexibly across homes, community and telehealth.

What a virtual office at Salt Space actually includes

A virtual office membership at Salt Space is designed for service-based and mobile businesses, including NDIS providers, allied health professionals and support coordinators. Typically, it includes:

  • A professional Brisbane street address you can use for:
    • ASIC and ABN registrations
    • Invoices and service agreements
    • Banks, insurers and the ATO
    • Website contact details
  • Mail handling:
    • Mail receiving and secure storage at Salt Space
    • Email notifications when mail arrives
    • Optional scanning and forwarding add-ons (depending on your plan)
  • Optional meeting room and office access:
    • Neutral space for support coordination meetings
    • Clinical assessments, plan reviews or family meetings
    • Staff supervision, interviews or team catch-ups

For NDIS providers, this means you can separate your home identity from your business identity and still have a reliable base address in Brisbane for mail, compliance and professional visibility.

What Google’s video verification asks you to show

When you set up or re-verify your Google Business Profile, Google may now ask you to complete a live or recorded video verification.

In most cases, Google wants the video to clearly show:
  • The exterior of the building (888 Brunswick St or relevant entrance)
  • The Salt Space entry and signage so it matches the address on your profile
  • The internal coworking or meeting space you use for your business
  • The mailbox or mail area and, ideally, an envelope addressed to your business name
  • Your laptop or device showing you logged into your NDIS tools or website backend
  • How you access the space (key, fob, pin code, buzzer – if applicable)

How to prepare your Google video verification at Salt Space

Think of the video as walking a Google reviewer through your working day at Salt Space. Here’s how to get ready so the process is smooth and stress-free.

1. Prep the exterior shots

  • Go to the front of the building at 888 Brunswick St (or your entry point to Salt Space).
  • Make sure the street number, neighbouring shops and surroundings are visible if possible.
  • Be ready to slowly pan the camera across the street frontage.

2. Show the Salt Space entrance and signage

  • Walk towards the Salt Space entry while recording.
  • Pause briefly to focus on any “Salt Space” signage or directory listing.
  • If there’s an intercom, buzzer or access point, include it in the video.

3. Demonstrate that you can access the space

  • Film yourself entering using your key, fob or code (if relevant).
  • If staff let you in, you can show the entrance door open as you walk through.
  • The goal is to show you are allowed to be there and not just filming from the street.

4. Show your actual working area inside Salt Space

  • Walk through to the coworking space, meeting room or desk that you use for your business.
  • Do a slow pan of the space to show it’s a real, functioning work environment.
  • If you usually meet participants or support coordinators in a meeting room, include that too.

5. Show the mail area and proof of mail for your business

  • Film the area where mail is stored or distributed at Salt Space.
  • If you have any mail already addressed to your NDIS business name, hold it up clearly to the camera.
  • This helps Google connect your business name and the Salt Space address together.

6. Show your laptop or device logged into your business tools

  • Sit at a desk or meeting table inside Salt Space.
  • Open your laptop and show:
    • Your NDIS case management or CRM system (with no personal data visible), or
    • Your website backend, email inbox or booking system logged in as your business.
  • The aim is to prove you actively operate your NDIS business from this location.

Step-by-step: Setting up a virtual office and Google presence as an NDIS provider

Here’s a practical, high-level checklist you can skim now and revisit on verification day. Each step is in its own bordered box so it’s easy to scan.

Step 1.Choose your virtual office plan

Start by selecting the virtual office option at Salt Space that suits your NDIS business.

  • Confirm you’ll have a real Brisbane street address (not just a PO Box).
  • Decide if you want mail scanning, forwarding or just local pickup.
  • Note the exact address format you should use on ASIC/ABN, your website and invoices.

Step 2.Update your official records

Once your virtual office address is active, update it anywhere your NDIS business is formally recorded.

  • ASIC and ABN details (if you want this as your registered office).
  • ATO, accountant and bookkeeper records.
  • Banks and merchant/eftpos providers.
  • Insurers and professional bodies.
  • NDIS registration or Quality & Safeguards Commission details where relevant.

Step 3.Update your public-facing details

Next, bring your website, documents and communications into line with your new virtual office address.

  • Add the address to your website footer and Contact page.
  • Update invoices, quotes and service agreements.
  • Add a line to your email signature such as “Business mailing address (by appointment only)”.
  • Make clear that meetings at Salt Space are scheduled in advance.

Step 4.Set up Google Business Profile and prepare for video

Now configure your Google presence and get ready for the video verification using your Salt Space virtual office .

  • Create or claim your Google Business Profile for your NDIS business.
  • Enter your business name, phone, website and address at Salt Space.
  • Choose whether you also want to show a service area for home visits.
  • When Google requests video verification:
    • Film the building exterior and Salt Space entrance.
    • Show yourself entering (key, fob, code or staff letting you in).
    • Show the internal workspace and, if possible, your meeting room.
    • Show mail addressed to your business at the Salt Space address.
    • Show your laptop logged into your NDIS tools or website backend.

Step 5.Build trust with photos, content and reviews

Finally, make your Google Business Profile and website more helpful for participants, support coordinators and AI search tools.

  • Add photos of yourself (and your team, if you have one).
  • Include neutral photos of the Salt Space environment or meeting room — not of clients.
  • Explain clearly on your website how you support choice & control, consent and safety.
  • Invite satisfied participants (and families, with consent) to leave honest Google reviews.
  • Keep your service descriptions simple so both humans and AI can understand what you do.

Why a virtual office is especially helpful for NDIS businesses

For NDIS providers and disability support organisations, a virtual office isn’t just about looking more “corporate” – it’s about safety, boundaries and scalability.

  • Safety & privacy: Keep your personal home address off invoices, Google and online directories, which is especially important if you work with complex behaviours or family conflict.
  • Clear boundaries: Separate your role as an NDIS provider from your life as a parent, partner or housemate by giving your business its own address.
  • Compliance & professionalism: A formal street address for ASIC, ATO, insurers and banks helps you present as an established, organised provider.
  • Room to grow: If you later bring on support workers, therapists or admin staff, your virtual office is already in place as a central hub.
  • Flexible service delivery: Continue home visits and community access support while having access to a neutral, central location when you need it – and the ability to show that location to Google in your verification video.

FAQs about virtual offices, NDIS providers and Google video verification

Can I use a virtual office address instead of my home address for my NDIS business?

Yes. Many NDIS providers choose a virtual office address at Salt Space instead of using their home address. You can use it on invoices, service agreements, ASIC/ABN records, with banks and insurers, and as your general business mailing address.

What exactly should I show in my Google video verification?

For a Salt Space virtual office, it’s helpful to show:

  • The exterior of the building at 888 Brunswick St or your main entry point.
  • The Salt Space entrance and any visible signage or directory listing.
  • The internal coworking or meeting space you use for your NDIS work.
  • The mail area and, ideally, an envelope addressed to your business at that address.
  • Your laptop or device logged into your NDIS tools, email or website backend.
  • How you access the space (key, fob, code or being clearly set up at a desk).
Do I have to film outside the building, or can I just record inside?

That depends on the prompts Google gives you at the time of verification. In some cases, starting inside your workspace and showing your mail and laptop is enough. In other cases, Google expects a walkthrough from the street to your working area. It’s best to be ready to show both exterior and interior so you can follow whatever the app asks for.

Is a virtual office the same as a PO Box?

No. A virtual office at Salt Space gives you a real Brisbane street address, not a PO Box. Many banks, government departments and professional bodies prefer or require a physical address rather than a PO Box, which is why NDIS providers often choose this option.

Can I meet participants or families at the virtual office?

Yes, if you book a meeting room or private office at Salt Space. Many NDIS providers use the space for support coordination meetings, assessments, reviews, staff supervision and family discussions – especially when a neutral environment feels safer or more comfortable than a home visit.

Will a virtual office help my NDIS business show up better on Google and AI search?

A virtual office supports visibility by giving your business a consistent local address and a clear location for Google and AI tools to recognise. Combined with a completed Google Business Profile, accurate service areas, useful website content and genuine reviews, it makes it easier for participants and referrers to find you.

Ready to give your NDIS business a professional Brisbane base?

If you want to keep your home address private, receive important mail securely and feel confident about Google’s video verification, a virtual office at Salt Space Coworking in New Farm is a simple, affordable way to do it.

Set up your virtual office online, update your records and use your new address in your Google Business Profile video so you can show exactly where – and how – your NDIS business operates.

View Virtual Office Options

Moving Overseas and Still Need an Australian Address? How to Handle Your Mail After You Leave

If you’ve moved overseas but still need a secure Australian street address for banks, ATO, Medicare and personal letters, this guide explains how to combine Australia Post redirection with a personal mailing address at Salt Space so nothing important gets lost.

Why your Australian mail still matters after you move

You’ve packed the boxes, cancelled the utilities, booked the flights — and then it hits you: what happens to all your mail once you’ve moved overseas?

Important letters don’t stop just because you’ve left the country. Banks, the ATO, Medicare, insurance, superannuation funds, universities, professional bodies and even unexpected government notices can still arrive for months (or years) after you’ve gone.

That’s why many Australians look for a practical, interim solution: a safe place where their mail can land while they’re getting set up overseas. A popular option is to use a secure personal mailing address in New Farm, Brisbane , which acts as your stable Australian base while life is still in motion.

Can you redirect mail from Australia Post to an overseas address?

Yes. Australia Post offers an International Mail Redirection service. You can set it up so that letters sent to your old Australian address are redirected to your new address in another country.

That sounds perfect in theory — but if you’ve already moved, or you’re still waiting for a permanent overseas address, it can get complicated quickly.

In short:

AusPost can redirect mail overseas, but it assumes you have a stable overseas home address and that you won’t move again soon. If you’re in temporary accommodation, Airbnb, short-term lease or travelling between countries, this option becomes less reliable.

The hidden limits of AusPost redirection when you move overseas

International redirection is helpful, but it doesn’t solve everything. Common issues include:

  • Higher cost: International redirection can become expensive, especially over 6–12 months.
  • Delays: It can take weeks for redirected mail to reach your new country.
  • Not everything is redirected: Parcels, couriers and some registered items may not be forwarded.
  • Constant updating: If you move from an Airbnb to a short-term rental and then to a long-term home, you may need to update redirection multiple times.
  • No stable “Australian base”: Once your redirection expires, you’re relying entirely on your overseas address — which isn’t ideal if you return frequently or still have local ties.

This is where combining AusPost redirection with a secure personal mail service at Salt Space becomes a much smoother option.

Why a personal mailing address in Australia is the easier interim solution

Instead of forwarding mail directly to an overseas address, many people choose to redirect it first to a personal mailing address in Brisbane . From there, every item is managed for you.

What you get with a personal mailing address at Salt Space

  • A real Australian street address (not a PO Box): Perfect for banks, government departments, ATO, super funds and personal mail that prefers a physical address.
  • Email notifications when mail arrives: You get a same-day email letting you know exactly what’s turned up at your personal mail address .
  • Optional mail scanning: We can open and securely scan contents so you can read letters from anywhere in the world without waiting for international post.
  • Mail forwarding when you’re ready: We can forward selected items to you overseas, or to someone you trust in Australia. Purchase mail forwarding credits here
  • A stable base while you move around: Even if you change accommodation overseas, your Australian contact address stays the same.

It’s like having a trusted friend at a fixed address who receives all your mail — only it’s a professional mail-handling service with processes, tracking and privacy baked in.

How Salt Space’s personal mailing address works (step-by-step)

1. Set up your personal mail membership

Join online and receive your unique Australian street address at Salt Space Coworking in New Farm. This will be your dedicated personal mailing address for as long as you need it.

2. Update your address with key organisations

Once you have your new address, start updating it with:

  • Banks and credit card providers
  • ATO and tax agents
  • Superannuation funds
  • Insurance (health, home, car, travel where relevant)
  • Medicare and health services
  • Universities, professional associations and memberships
  • Any personal contacts or services that still send physical mail

3. Redirect any remaining mail via AusPost (optional but helpful)

Before you leave, you can set up an Australia Post mail redirection from your old residential address to your new Salt Space personal mailing address . This catches anything you forget to update.

4. We receive and manage your mail

When mail arrives for you, we:

  • Log it under your name
  • Email you a notification (often with a photo of the envelope)
  • Follow your chosen instructions—scan, hold or forward

5. You choose what happens next

For each piece of mail, you decide:

  • Scan & email: Ideal for time-sensitive letters, verification codes or important documents.
  • Hold at address: We can keep it safely until you’re back in Australia or ready for a bulk forward.
  • Forward overseas: We can send items in batches to your current overseas address.

This flexible flow makes a personal mail service much more practical than relying solely on international redirection.

Using AusPost redirection to Salt Space before you leave

One of the easiest ways to avoid missed letters after you move is to use a two-step approach:

  1. Set up your personal mailing address at Salt Space while you’re still in Australia.
  2. Redirect all mail from your previous home address to your new Salt Space address using AusPost’s standard (domestic) mail redirection.

This way:

  • Anything you forgot to update is still captured.
  • Your former landlord/tenant doesn’t have to manage your mail.
  • You only have to remember one Australian address going forward.

From there, Salt Space becomes your single mail hub — scanning, storing or forwarding mail wherever you are in the world.

Who this personal mail solution works best for

A personal mailing address in Australia is ideal if you:

  • Have moved overseas but still receive important letters at an old Australian address
  • Are on a working holiday visa and won’t have a long-term overseas address for a while
  • Travel between countries or live as a digital nomad
  • Don’t want to use a family member’s home as your mailing address
  • Want a more professional, private alternative to a PO Box
  • Need a stable Australian street address for banks, ATO, Medicare or super

If any of these sound like you, a personal mailing address at Salt Space Coworking can remove a huge source of stress during your move.

FAQs about moving overseas and using a personal mailing address

Can I redirect my AusPost mail straight to an overseas address?

Yes, Australia Post offers international mail redirection to some countries. However, it can be costly, slow and doesn’t always cover parcels or special mail. Many people prefer to redirect locally first to a personal mailing address at Salt Space , then decide what to scan or forward overseas.

Can I redirect my mail from my old home to Salt Space instead?

Yes. You can set up a domestic AusPost mail redirection from your previous residential address to your new Salt Space personal mailing address . This is a great safety net while you update your address with banks, ATO, super funds and services.

Do I need to be in Australia to start a personal mailing address?

No. You can usually set up your personal mail service remotely. Once active, you can immediately start updating your contact details with organisations and have new mail sent straight to your Salt Space address.

Can you scan my letters so I don’t have to wait for international post?

Yes. For many members overseas, scanning is the main reason they use a personal mailing address in Brisbane . You’ll see your letters quickly and can choose which items (if any) need forwarding.

Is this a PO Box or a real street address?

Salt Space provides a real Brisbane street address, not a PO Box. That makes it suitable for organisations that require a physical address and for personal mail that shouldn’t go to a PO Box.

What happens when I’m finally settled overseas?

Once you have a permanent overseas address, you can update your details directly with key organisations. Many people still keep their personal mail address active as a long-term Australian base for occasional mail, returns and trips home.

Need an interim Australian address while you move overseas?

If you’ve left the country (or you’re about to) and still need a reliable Australian street address for your mail, a personal mailing address at Salt Space Coworking gives you a stable base while everything else is changing.

Set it up before you go, or from overseas, and let us receive, scan and manage your mail so you don’t miss anything important.

View Personal Mailing Address Options

Online Proctored Exam Room Hire in New Farm, Brisbane – Salt Space Meeting Pod

Need a quiet, private room in Brisbane for an online proctored exam – but your home isn’t suitable? Salt Space Coworking’s Meeting Pod in New Farm is a popular option for students and professionals who need a reliable, exam-friendly space with strong Wi-Fi and minimal distractions.

On this page you’ll find everything you need to know about using the Meeting Pod for:

  • Online proctored university exams
  • Professional certification exams (e.g. CPA, CA, HR, IT, government)
  • Remote recruitment and psychometric testing
  • Any other web-based, online-proctored assessments

You’ll also find room details, exam-day tips, and clear booking information so you can lock in your exam room in New Farm with confidence.

👉 Ready to secure your exam space now? Book the Salt Space Meeting Pod in New Farm for your online exam.

Contents

What Is an Online Proctored Exam?

An online proctored exam is an assessment you sit on your own computer while being watched via webcam and microphone. Instead of going to a large exam centre, you connect to a remote proctor (or automated proctoring system) who:

  • Checks and records your ID
  • Asks you to scan the room with your webcam
  • Monitors your screen, audio and video during the exam
  • Flags anything that looks like external help or cheating

Because of this, exam providers usually have detailed rules about the room environment, including how many doors and windows it can have, whether walls can be glass, and what is allowed on your desk or walls.

Typical Room Requirements for Online Proctored Exams

Always check your exam provider’s exact instructions (they override everything here). However, most use similar wording to describe the exam environment. Common requirements include:

  • Only one doorway into the room, ideally visible to the webcam
  • The room is private and you are alone for the entire exam
  • Minimal background noise and no interruptions
  • Walls, doors and the desk are clear of posters, notes, papers and books, unless specifically allowed
  • No extra screens or devices in view, except the one being used for the exam
  • Good lighting, so your face, desk and surrounding area are clearly visible

Some providers also comment on glass doors or windows. They may allow them as long as no one else is visible and there is no risk of communication, while others prefer solid walls only. That’s why it’s important to understand the exact layout of the Meeting Pod and how we can set it up for you.

About the Salt Space Meeting Pod – Layout & Features

The Salt Space Meeting Pod is a small, private room located inside our coworking space in New Farm, Brisbane. It has been used successfully by many people for online proctored exams and remote testing.

Room Structure

  • A single glass door with a solid frame (your webcam can be positioned to keep this door in view)
  • One external window facing the street (not an internal office window)
  • Solid internal walls on the remaining sides
  • A standard-height desk and comfortable chair
  • Power outlets for laptop and charger

The glass door and street-facing window make the room feel light and open, while still being quiet and private. If your exam instructions prefer less visibility, we can adjust blinds and your camera angle to minimise distractions and ensure no one is visible outside.

Noise & Privacy

  • The Pod is used as a one-person room during exams – you’ll be alone for the full session.
  • We manage bookings to keep noise around the Pod to a minimum.
  • You can wear headphones if your exam provider allows them.

Desk Setup

  • Clear desk surface for your laptop and any allowed exam materials
  • Minimal wall clutter – nothing directly in front of you with text or diagrams
  • Optional extra monitor can be removed if your exam rules require only one screen

Lighting & Internet

  • Bright, even lighting that works well on camera
  • Stable high-speed Wi-Fi suitable for long video calls
  • Option to bring your own mobile hotspot as a backup if you prefer

👉 Want to see if the Meeting Pod suits your exam rules? Send us your exam environment requirements and we’ll compare them for you.

Is a Room with a Glass Door and Window Acceptable for Proctored Exams?

This is one of the most common questions we get from people searching for a proctored exam room in Brisbane.

The Meeting Pod has:

  • One glass door opening into the coworking space
  • One window facing the street

Most online proctoring services are comfortable with this setup as long as:

  • No one else is visible through the glass for the duration of the exam
  • There is no communication in or out of the room
  • The proctor can clearly see your surroundings during the initial room scan

We help you do this by:

  • Booking the Pod so you are alone and undisturbed
  • Adjusting your seating position and camera angle so the proctor can see the door and general room
  • Using blinds/curtains (where available) if you or your exam rules prefer less visibility through the window

Ultimately, it is your responsibility to check your provider’s policy on glass doors and windows. If their rules state that the room must have only solid walls, please send those details to us first so we can confirm whether the Meeting Pod will be acceptable.

Step-by-Step: Using the Meeting Pod for Your Online Proctored Exam

  1. Check your exam rules.
    Look for sections titled “Room requirements”, “Environment guidelines” or “Remote proctored exam instructions”. Pay particular attention to any wording about glass doors, windows and extra screens.
  2. Book the Meeting Pod.
    Choose a timeslot that covers:
    • At least 30 minutes before your exam start time
    • The full exam duration
    • At least 30 minutes after your scheduled finish time
    This gives you enough time for ID checks, room scans, technical setup and any upload time at the end.

    Book the Meeting Pod for your online exam in New Farm
  3. Arrive early.
    We’ll show you to the Pod, connect you to Wi-Fi if needed, and answer any questions about the room layout.
  4. Set up your exam area.
    Place your laptop, charger and allowed materials on the desk. Remove any non-permitted items and position your webcam so that your face, desk and door are clearly visible.
  5. Connect to your proctor.
    Log into your exam portal, run the system checks and begin the room scan. Walk the webcam around the Pod so the proctor can see the glass door, window and surrounding area.
  6. Sit your exam.
    Once approved, you’ll complete the exam with a quiet, stable environment and no home distractions.
  7. Finish, upload and pack up.
    After submitting your exam, complete any exit steps, pack up your things and you’re done.

What Types of Online Proctored Exams Suit the Meeting Pod?

People have used the Salt Space Meeting Pod for a wide range of online exams, including:

  • University mid-semester and final exams (Australian and international universities)
  • Accounting and finance exams – CPA, CA and other professional pathways
  • Government and public service assessments
  • HR, recruitment and psychometric testing
  • IT certification exams and online training assessments

If you’re looking for “online exam room hire near Brisbane CBD” or “private room for proctored test New Farm”, the Meeting Pod offers a convenient, calm space just minutes from the city.

What to Bring on the Day

Every exam is different, but as a guide, consider bringing:

  • Your laptop and charger (some exams may require a wired mouse or external webcam)
  • Approved photo ID (e.g. driver’s licence or passport)
  • Headphones, if allowed by your exam rules
  • Any permitted note paper, pens or printed materials
  • A permitted calculator, if required
  • A water bottle (label-free, if your provider specifies this)
  • Your login details and confirmation email for the exam

Always follow your exam provider’s instructions first; they will state exactly what is and isn’t allowed in the room.

FAQs – Booking the Salt Space Meeting Pod for Online Exams

1. Is the glass door and window a problem for remote proctoring?

For most providers, a glass door and external window are acceptable as long as no one else is visible and there is no communication into the room. During the room scan, the proctor will check this. If your exam rules specifically ban glass walls or require completely solid walls, send the policy to us so we can confirm whether the Meeting Pod will be suitable.

2. How quiet is the Meeting Pod?

The Pod is used as a one-person meeting room and exam room. We manage bookings so that noise is kept low in nearby areas, and most people find it significantly quieter and more controlled than home environments.

3. Can I book a trial session before my real exam?

Yes. Many people like to book a shorter practice session to test their laptop, exam portal and proctoring software in the Pod. This can reduce stress on the real exam day.

4. How long should I book the room for?

We recommend booking:

  • Exam duration + at least 30 minutes before
  • Plus at least 30 minutes after

For example, for a 3-hour exam, many people book a 4–4.5 hour block to allow time for ID checks, delays and upload time.

5. Is the Wi-Fi strong enough for long video calls?

Yes, the Wi-Fi at Salt Space is suitable for video proctoring and extended online exams. You can also bring your own mobile hotspot if you’d like a backup connection.

6. How do I book the Meeting Pod for my online exam?

You can book online in just a few minutes.

👉 Book the Salt Space Meeting Pod for your online proctored exam in New Farm, Brisbane

If you’re not sure which time slot to choose or whether your exam rules are compatible with the Pod, get in touch with us and we’ll help you plan the best option.

Salt Space Coworking – New Farm
A calm, convenient base for your next online proctored exam in Brisbane.

How to Get an Australian Mailing Address with Mail Forwarding While You Live Overseas

Living overseas but still need an Australian address for bank statements, government letters, licence renewals, or personal mail? This guide explains how our Personal Mailing Address in Brisbane + Mail Forwarding helps Aussies overseas receive and manage their mail securely from anywhere in the world.

Need an Australian Mailing Address While You’re Living Overseas?

Set up a secure personal mailing address in New Farm, Brisbane – with email alerts, scanning, and optional mail forwarding to your overseas address.

Set Up Personal Mailing Address

Why Australians Living Overseas Still Need an Australian Mailing Address

Even when you’ve moved to another country, there are plenty of reasons you still need an address back home:

  • Renewing a driver licence or updating ID details with your state transport department
  • Receiving bank and credit card mail (e.g. CommBank, NAB, Westpac)
  • Letters from super funds, insurers, or government agencies
  • Personal mail from family, online orders, or important documents that can’t be emailed

If you don’t have a home base in Australia, it can be stressful asking family or friends to handle all this for you. A personal mailing address gives you a stable, secure address in Brisbane – without relying on anyone else’s letterbox.

What Is a Personal Mailing Address in Brisbane?

Salt Space Coworking in New Farm offers a Personal Mailing Address service designed for individuals (not businesses). You receive a real street address in Brisbane where your personal mail and parcels can be sent, safely received, and held for you.

Included in your $25/month Personal Mailing Address:

  • A real Brisbane street address (New Farm, QLD 4005)
  • Mail & parcel reception from Australia Post and standard couriers
  • Email alerts for every item received (often with a photo)
  • Secure storage of your mail and parcels on-site
  • Mail receipt for up to 4 names (primary contact + 3)
  • Up to 5 items scanned and emailed to you each month on request

👉 Full details: Personal Mailing Address – Salt Space

Important: This service is for personal mail only and cannot be used for business registration or Google Business listings. For business use, please see our Virtual Office membership.

How Our Australian Mailing Address Works When You Live Overseas

  1. Set up your personal mailing address online.
    Complete our quick form and we’ll send you an invoice. Once paid, you’ll receive a written “permission to use address” authorisation so you can update your details with banks, government, and other senders.
  2. Update your address with banks and agencies.
    Use your new New Farm address for personal mail such as bank accounts, driver licence renewal, super funds, and other correspondence.
  3. We receive your mail at Salt Space.
    Mail and parcels arrive at our secure mailbox or reception. We log each item and store it safely in our office.
  4. You get an email alert.
    We email you (usually with a photo) so you know exactly what has arrived and who it’s from.
  5. Choose what happens next.
    You can ask us to:
    • Scan & email the contents (great for letters and statements), or
    • Forward your mail to your address overseas using our Mail Forwarding Credits add-on, or
    • Hold it safely until you’re next in Brisbane.

Mail Forwarding from Brisbane to Overseas (Flexible Credits System)

If you’re living in another country, you probably don’t want everything physically posted – but some items do need to reach you. That’s where our Mail Forwarding Credits add-on helps.

How Mail Forwarding Credits Work

  • You purchase prepaid credits (e.g. $15, $30, $50)
  • When mail arrives, we email you a photo and you reply with “please forward”
  • We forward your mail on the next business day
  • From your credits we deduct:
    • $10 service fee per forwarding trip (covers handling up to 1kg), plus
    • Postage/courier charges at cost (Australia Post or chosen courier)
  • We can forward within Australia and internationally

Full details & form: Mail Forwarding Credits – Salt Space

Who Is This Australian Mailing Address with Mail Forwarding Ideal For?

This service is perfect for:

  • 🇦🇺 Australians living overseas long-term who still need an address back home
  • ✈️ Digital nomads and remote workers moving between countries
  • 🎓 Students on exchange or working holidays who still receive Australian mail
  • 👨‍👩‍👧 People who don’t want to burden family with handling all their mail
  • 🏠 Australians between addresses (e.g. travelling while renting out their home)
  • 💌 Anyone who wants a stable, private postal address in Brisbane while they’re abroad

Why Not Just Use a PO Box in Australia?

A traditional PO Box can work for some people, but for Aussies living overseas it often isn’t practical:

  • Most PO Boxes can’t accept courier deliveries (DHL, FedEx, Toll, etc.)
  • You generally need to visit in person to clear the box regularly
  • They don’t include scanning, photos, or flexible forwarding by default

Our Brisbane Personal Mailing Address gives you a real street address in New Farm, accepts couriers, and includes email notifications, optional scanning, and on-request forwarding – everything you need if you’re managing your life from overseas.

Get Started in 3 Simple Steps

  1. Set up your Personal Mailing Address using our quick online form.
  2. Update your address with banks, super funds, government departments, or personal contacts.
  3. Choose how you want your mail handled – scan & email, hold for collection, or forward using credits.

FAQs – Australian Mailing Address & Mail Forwarding for People Living Overseas

Yes. You can complete the online form, receive your invoice by email, and pay from overseas. Once payment is received, we’ll send you written permission to use our address, so you can update your details with banks, government departments, and other senders.

In most cases, yes – as long as it is for personal mail. Many members use this address for:

  • Driver licence renewals and transport department mail
  • Bank and credit card letters
  • Superannuation, insurance, and personal documentation

We always recommend confirming any specific address rules with your bank or government department if you’re unsure.

Yes. Our Mail Forwarding Credits add-on can be used for domestic or international forwarding. We deduct a $10 service fee per forwarding trip (for up to 1kg of items) plus postage or courier charges at cost from your credit balance.

You don’t need to forward everything. Your Personal Mailing Address includes up to 5 items scanned and emailed each month on request. For many customers, this covers most letters and statements, and they only forward the occasional item that needs to be physically in their hands.

No. This is a personal mailing address service only and must not be used for business registration, company mail, or Google Business listings. If you need a professional business address, please see our Virtual Office membership .

We securely store your mail for up to one month as standard. If you’re overseas for longer, you can request scanning or forwarding instead, or contact us to discuss your situation.

The Personal Mailing Address is $25 per month for your Australian address, notifications, secure storage and scanning (up to 5 items per month). If you add Mail Forwarding Credits, forwarding trips are charged at $10 service fee per trip + postage/courier costs, deducted from your credits.

Still Overseas and Not Sure If This Will Work for You?

If you have a specific situation (e.g. certain government mail or a unique country destination), feel free to get in touch and ask. We’re happy to clarify what’s possible before you sign up.

Phone: (07) 3063 7264
Email (Preferred): work@saltspace.com.au
Address: Level 1, 888 Brunswick St, New Farm QLD 4005

How to Change Your Business Address on ASIC & ABN (Step-by-Step Guide for 2025)

Updated October 2025 | By Salt Space Coworking – New Farm, Brisbane

If you’ve recently moved, rebranded, or upgraded to a Virtual Office in Brisbane, you’ll need to update your business address on the ASIC and ABN registers.

Failing to update these details can lead to missed mail, non-compliance penalties, and mismatched information that can confuse Google or your clients. This step-by-step guide explains exactly how to change your registered business address — and how to make sure your updates are accepted the first time.

⚖️ Why It’s Important to Keep Your ASIC and ABN Address Updated

Both ASIC (Australian Securities & Investments Commission) and the Australian Business Register (ABR) require you to maintain an accurate business address. This ensures your company is contactable for:

  • 📄 Legal notices and compliance letters.
  • 💼 Business name renewals and ASIC invoices.
  • 💰 ATO and government correspondence.
  • 🔍 Public record visibility (your address appears on ASIC’s online register).

If you’re currently using a home address, remember that it becomes publicly visible. A Virtual Office gives you a professional Brisbane address that meets all ASIC and ABN requirements while protecting your privacy.

🏢 How to Update Your Address with ASIC

If your business is registered with ASIC, you can update your address online through the ASIC Connect portal. Here’s how:

  1. Go to asic.gov.au and click “Log in to ASIC Connect”.
  2. Log in using your ASIC Connect account details.
  3. Select your business name or company from the dashboard.
  4. Choose “Change address” under the transaction options.
  5. Enter your new address exactly as shown on your permission document (for Salt Space members, this includes your unique office number).
  6. Review and confirm your changes.
  7. Submit — ASIC updates are usually processed immediately.

Tip: If your business name is registered to an individual, you’ll need to update both your principal place of business and service of documents address.

📝 How to Update Your Address with the ABN Register

For the Australian Business Number (ABN), you’ll need to use the Australian Business Register (ABR) website or your myGovID account.

  1. Go to the Australian Business Register.
  2. Select “Update your ABN details”.
  3. Log in using your myGovID or AUSkey credentials.
  4. Locate your business name and select “Update address details.”
  5. Enter your new business address (use the same address shown on your Virtual Office permission letter).
  6. Submit your changes — updates usually appear on ABN Lookup within 24 hours.

Remember: the ABR must show a physical address, not a PO Box. Salt Space provides a real Brisbane street address with written consent for use on ASIC, ABN, and IP Australia registrations.

🔗 Keep Your Address Consistent Everywhere

After you’ve updated your ASIC and ABN records, make sure to change your address anywhere else it appears:

  • Google Business Profile (with video verification support at Salt Space)
  • Your website and contact page
  • Invoices, packaging, and email signatures
  • Social media profiles
  • ATO, bank accounts, and insurance providers

Consistency across all platforms helps Google confirm that your business is legitimate and improves your local SEO ranking.

📍 Using Salt Space’s Virtual Office for ASIC & ABN Updates

When you sign up for a Virtual Office at Salt Space, you receive:

  • ✅ A unique Brisbane office number.
  • ✅ Written consent to use our address for ASIC, ABN, and IP Australia.
  • ✅ Mail notifications and scanning.
  • ✅ Google Business video verification support (included free).

Our address format is provided on your permission letter and looks like this:

Your Business Name
Office #123
Level 1, 888 Brunswick Street
New Farm QLD 4005

Once you’ve updated your records, all mail addressed to your business name will be received at Salt Space and securely stored or scanned for you.

FAQs – Changing Your Business Address

Do I need to update both ASIC and ABN?

Yes. These are separate systems — ASIC controls business name records, while ABN details are managed by the Australian Business Register. Always update both.

Can I use a PO Box for ASIC or ABN?

No. Both ASIC and the ABR require a physical street address for your principal place of business. Salt Space’s Virtual Office provides written consent for use on both.

How long does it take for updates to appear?

ASIC changes are immediate, while ABN updates usually appear on the public register within 24 hours.

What if I also need to update my Google Business Profile?

Salt Space’s Virtual Office membership includes video verification support to help you update your Google Business listing quickly and correctly.

Get a Professional Brisbane Address for ASIC, ABN & Google

Protect your privacy, stay compliant, and appear on Google Maps — all with Salt Space’s Virtual Office in New Farm.

Set Up My Virtual Office

Salt Space Coworking | Level 1, 888 Brunswick St, New Farm QLD 4005 | (07) 3063 7264 | work@saltspace.com.au