Receiving Mail During a House Move — How to Avoid Lost Letters (Brisbane Guide 2025)

Moving house in Brisbane is stressful enough without losing important mail in the process. Australia Post’s redirection service helps, but it doesn’t catch everything.

Between notifying banks, government services, subscriptions, medical providers and utilities, your mail can easily end up:

• at your old address,
• in a sharehouse you no longer live in,
• with the new tenants, or
• lost entirely.

This guide explains how to avoid that — using a PO Box alternative Brisbane that lets you receive mail safely during a move, even if you don’t yet have a permanent new address.

Why Mail Gets Lost During a House Move

Even if you’re organised, mail can continue going to your old address for months. Companies often have:

• multiple systems with separate address records,
• databases that update slowly,
• accounts held by third-party billing agencies,
• automated letters that ignore your updated details.

Your old address becomes a “mail sink”

Once you leave, your old property becomes a black hole for mail:

• New tenants may bin or return your mail.
• Apartment lobbies are often unlocked.
• Sharehouse occupants rarely track each other’s letters.
• Parcels can be left on doorsteps, where anyone can take them.

Important mail lost during a move commonly includes:

• Driver licence renewal
• Bank and card replacement letters
• Insurance notices
• Bond or tenancy updates
• ATO and Centrelink letters
• Medical results or specialist appointments
• Court and legal correspondence

Should You Use a Temporary Address While Moving?

Many people try temporary fixes, like sending mail to:

• a friend’s house,
• a parent’s place,
• their workplace,
• an Airbnb or short-term rental.

Unfortunately, these all have issues:

• Friends and family forget to notify you.
• Workplaces sometimes reject personal parcels.
• Short-term accommodation doesn’t allow mail sent to you.
• Couriers won’t leave parcels without authority.

And if you’re between homes for more than a few weeks, mail piles up — or gets lost.

Is Australia Post Mail Redirection Enough?

Mail redirection is a helpful tool, but it has limits.

It does NOT redirect:

• courier parcels,
• StarTrack deliveries,
• FedEx/DHL/Amazon parcels,
• packages requiring ID at pickup,
• many government letters,
• mail addressed incorrectly or with old details.

Mail redirection is excellent for redirecting Australia Post letters — but for a complete solution during a move, people often need a PO Box alternative Brisbane that handles:

• letters,
• parcels,
• courier deliveries,
• scanning,
• forwarding.

A Better Option: A Private Mailing Address Brisbane

Salt Space in New Farm offers a private mailing address Brisbane that gives you one stable, secure address throughout your move — no matter how long it takes or where you’re staying in the meantime.

You get:

• A real street address, not a PO Box.
• A New Farm mailing address close to Teneriffe, Newstead and Fortitude Valley.
• Parcel collection service Brisbane for couriers and Australia Post.
• Scan-to-email for letters.
• Mail forwarding Brisbane (and interstate or overseas).
• Email notifications with photos of items received.

It acts as a modern PO Box alternative Brisbane, but with far more flexibility for people in transition.

How the Service Works During Your House Move

Who Uses This in New Farm, Teneriffe, Newstead & Fortitude Valley?

Most Salt Space customers using this during a move live in:

• New Farm — high turnover rentals and apartment transitions
• Teneriffe — warehouse apartments with shared mail areas
• Newstead — buildings with open lobby delivery zones
• Fortitude Valley — sharehouses and short stays

It’s also common for people relocating from interstate to use the service as a stable address for personal mail Brisbane until they find a long-term home.

Related Reading

FAQs — Receiving Mail During a House Move in Brisbane